2011 - Reliability Improvements

In 2011, the growth of the Ōpōtiki region because of the expansion of the Kiwifruit industry and the need to manage frost protection caught the Company off guard with a sudden spike in demand causing a loss of supply to customers. The long-term solution was to build a zone substation, but this was dependent on the outcome of the Commerce Commission’s final decision that would allow the Company to earn a fair return. The Company engineered a solution that would provide an interim solution which included the installation of a set of voltage regulators.